1. Who we are
Shravani Infotech ("we", "us", "our") is an MKCL Authorised Training Center located at Shop No. 3, Tirupati Supreme Enclave Society, Railway Station, Jalan Nagar, Chhatrapati Sambhajinagar, Maharashtra – 431010, India. You can reach us on +91 97625 32999 or by email at shravaniinfotech@gmail.com.
2. Information we collect
We collect only the information required to respond to your enquiries and provide our training services:
- Contact details — name, phone number, email address and city.
- Enrolment details — course of interest, education background and preferred batch timing.
- Messaging information — messages you send to us through phone, SMS, WhatsApp, RCS Business Messaging, or web forms.
- Website usage data — non-identifying analytics such as pages visited and device type.
3. How we use your information
- To respond to your course, admission or general enquiries.
- To send you information about batches, fees, schedules and reminders you have requested.
- To maintain student records required by MKCL for the courses you enrol in.
- To improve our services, teaching quality and website experience.
- To comply with applicable Indian laws and lawful requests from authorities.
4. Sharing of information
We do not sell or rent your personal information. We may share limited information only with:
- Maharashtra Knowledge Corporation Limited (MKCL) — for course registration and certification of enrolled students.
- Service providers such as messaging or hosting partners, strictly to deliver our services to you.
- Government or regulatory authorities when required by law.
5. Messaging channels (SMS, WhatsApp, RCS)
If you contact us through SMS, WhatsApp or RCS Business Messaging, your messages and phone number are used only to reply to your enquiry and share course information you have asked for. You may stop these messages at any time by replying STOP or by asking us to remove your number.
6. Cookies & analytics
Our website may use minimal cookies for basic analytics to understand how visitors use the site. No advertising cookies are set. You may disable cookies from your browser settings.
7. Data security
We take reasonable measures to protect the information you share with us against unauthorised access, disclosure or loss. Access to enrolment records is restricted to authorised staff of Shravani Infotech.
8. Data retention
Enquiry information is kept only for as long as needed to respond to you. Student enrolment and course records are retained for the period required by MKCL and applicable law.
9. Your rights
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate.
- Ask us to delete your information, subject to any legal record-keeping obligations.
- Withdraw consent for promotional messages at any time.
To exercise any of these rights, contact us at +91 97625 32999 or shravaniinfotech@gmail.com.
10. Children's information
For learners below the age of 18, enrolment is completed with the knowledge and consent of a parent or guardian.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page along with the "Last updated" date shown above.
12. Contact
Questions about this Privacy Policy? Write to us at shravaniinfotech@gmail.com or call +91 97625 32999.