1. What data we collect
- Identity data: full name, date of birth (for course registration where required).
- Contact data: phone number, email address, residential city.
- Education data: qualification level, course of interest, batch preference.
- Payment data: reference numbers and receipts for fees paid; we do not store card or UPI credentials.
- Communication data: messages exchanged over phone, SMS, WhatsApp, RCS or email.
- Technical data: anonymous website usage and device information.
2. Why we collect it
- To register students for MKCL and internal training programs.
- To communicate about batches, attendance, exams and certificates.
- To provide receipts and maintain fee records.
- To respond to enquiries received through any of our contact channels.
- To meet legal, tax and MKCL compliance requirements.
3. Legal basis
We rely on your consent when you fill an enquiry form, enrol in a course or start a conversation with us on a messaging channel. Some records are also processed to fulfil our contract with you and to comply with legal obligations.
4. Where your data is stored
Enrolment and fee records are maintained in physical registers and secured digital records at our center in Chhatrapati Sambhajinagar. MKCL course data is stored on MKCL's official systems as part of course registration.
5. How long we keep data
- Enquiries: up to 12 months from the last interaction.
- Enrolment & academic records: for the duration required by MKCL and Indian record-keeping norms.
- Financial records: for the period required under applicable tax laws.
- Messaging history: retained only as needed to serve you and then deleted.
6. Who can access your data
- Authorised staff of Shravani Infotech, on a need-to-know basis.
- MKCL, for students enrolled in MKCL courses.
- Service providers (hosting, messaging) under confidentiality obligations.
- Regulators or law enforcement when legally required.
7. Data security measures
- Restricted access to student records at the center.
- Password-protected devices for digital records.
- Regular removal of information that is no longer needed.
- Staff briefed on handling learner information respectfully and confidentially.
8. Your control over your data
- Access: ask for a copy of what we hold about you.
- Correction: request updates to any inaccurate details.
- Deletion: ask us to delete enquiry data (academic records may be kept as required by MKCL/law).
- Opt-out: stop promotional messages by replying STOP or telling us directly.
9. Third-party links
Our website or messages may link to third-party sites such as MKCL. Those sites have their own privacy and data policies which apply to any data collected there.
10. Updates
We may update this Data Policy as our services evolve. The most current version is always on this page.
11. Contact
For any data-related question or request, contact Shravani Infotech at +91 97625 32999 or shravaniinfotech@gmail.com.